tag:blogger.com,1999:blog-867837360220731267.post8926001453936018808..comments2023-09-04T06:03:18.270-07:00Comments on Josh Reed Schramm: Best Buy Needs to ChangeJosh Schrammhttp://www.blogger.com/profile/04179432092617833919noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-867837360220731267.post-28150209821506043152019-05-18T06:46:03.932-07:002019-05-18T06:46:03.932-07:00A ton of time and vitality gets spared when one go... A ton of time and vitality gets spared when one goes in a car. In this article we will examine about cars all in all and purchasing cars through the Internet specifically. <br /><a href="https://www.carzing.com/find-dealership" rel="nofollow">car dealerships near me</a><br />Jameshttps://www.blogger.com/profile/12608776257837938548noreply@blogger.comtag:blogger.com,1999:blog-867837360220731267.post-82928368449293303932016-08-24T04:21:23.097-07:002016-08-24T04:21:23.097-07:00Doug Fleener provide the best consultant & exp...Doug Fleener provide the best consultant & expert advice for your business . His quick wit, passion and the customer service experience as a retail keynote speaker is incredible. <a href="http://www.dougfleener.com/" rel="nofollow">Retail Expert</a>Doug Fleenerhttps://www.blogger.com/profile/06006580061472363385noreply@blogger.comtag:blogger.com,1999:blog-867837360220731267.post-49802879223652727432012-03-04T13:09:14.240-08:002012-03-04T13:09:14.240-08:00I totally agree. The first time i went to Guitar C...I totally agree. The first time i went to Guitar Center was also the last time I went to guitar center for that very reason. I think i carried a small bag in and they asked me to check it at the front counter which was annoying. I'm also one of those annoying people now who if i'm asked to have my receipt checked I ignore the person and keep walking. The only exception being sams club / bj's where your membership is contingent on you agreeing to let them check your receipt.Josh Schrammhttps://www.blogger.com/profile/04179432092617833919noreply@blogger.comtag:blogger.com,1999:blog-867837360220731267.post-44641442764905651632012-03-03T18:42:29.726-08:002012-03-03T18:42:29.726-08:00To me, Loss Prevention is the worst part of shoppi...To me, Loss Prevention is the worst part of shopping at Best Buy. In retail, most sales don't happen on the first or second visit. The key to making large sales is creating an environment where people will become repeat visitors.<br /><br />There are 2 key times in a customers visit to influence them to come visit again: On the way in, and on the way out.<br /><br />When I enter Best Buy, the first thing I see is the loss prevention guy making me feel like a thief that needs to be monitored. I'm always greeted with a friendly "hello," but his demeanor is not the problem. <br /><br />When I leave the store, I'm "thanked" by the same guy. The guy who just spied on me throughout my trip and is not giving me the "all clear" to leave.<br /><br />Guitar Center has the same practice. They check (and stamp) my receipt on a $8 pack of guitar strings on the way out the door.<br /><br />Loss prevention is important, but it's secondary to making your customers feel important, and trustworthy until they've proven otherwise. That's why I can walk into an Apple store, buy a $60 keyboard with my phone and never have to talk to an employee unless I need to.Josh Walshhttps://www.blogger.com/profile/09989411522408318566noreply@blogger.com